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Spaces that have been designed to allow users to create, build, and learn new projects and technologies, makerspaces employ a variety of tools. From crochet and painting to AutoCAD design software, developing a community around shared use of space and equipment-- a tenet of the makerspace movement-- fits squarely into a library's mission. Bagley examines nine makerspaces in public, academic, and school libraries, describing their design and technical...
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Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services.
Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The...
Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The...
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This LITA Guide offers readers guidance on the wide range of privacy aspects that need to be considered in a twenty-first-century library. This includes: Foundations of privacy in libraries; Data collection, retention, use, and protection; Laws and regulations; Privacy instruction for patrons and staff; Contract with third parties; Library tools including social network sites, surveillance video, and RFID.