The post-pandemic library handbook

If We Had Been Ready

Facilities: Services, Support and Storage Spaces

Collections and Resources

Assessment and Accountability

Human Resources, Critical Resource and Training

Communication during Emergency Events

Management: People and Organizational Structures

Leadership during Emergency Events

Pitfalls, Problems, Mistakes and Failures

Service Access and Delivery during Emergency Events

Public Relations, Marketing and Branding

Returning to Begin Again

Appendix A. Introduction

Appendix B. Supporting Content

Appendix C. Supporting Content for COVID-19/Pandemic Events

Appendix D. Recommended Resources.