From the Book - Third edition.
PART I: INFORMATION LANDSCAPES --
What it means to be an information professional today / Sandra Hirsh --
History of libraries, information, and communities / Christine Pawley --
The transformative information landscape / Stephen Abram --
PART II: INFORMATION USERS --
Information communities / Karen E. Fisher and Crystal Fulton --
Information needs / Heather O’Brien, Devon Greyson, Heather De Forest, and Kristina McDavid --
Equity of access, diversity, and inclusion / Kawanna Bright --
Social justice / Melissa I. Cardenas-Dow --
PART III: INFORMATION ORGANIZATIONS --
Literacy and media centers: school libraries / Mary Ann Harlan --
Learning and research institutions: academic libraries / Mary Ann Mavrinac --
Community anchors for lifelong learning: public libraries / Erica Freudenberger --
Different information environments: special libraries and information centers / Crystal S. Megaridis with Cara Marcus, Brandy King, Michelle Drabik, and Dawn Lynn --
PART IV: INFORMATION SERVICES --
Virtual resources and services / Ellyssa Valenti Kroski --
Information intermediation and reference services / Johanna Tunon --
Metadata, cataloging, linked data, and the evolving ILS / Mary K. Bolin --
Curation and preservation / Katherine Skinner --
User experience / Courtney McDonald --
Accessing information anywhere and anytime: access services / Michael J. Krasulski --
Teaching users: information and technology literacy instruction / Bernd Becker --
Hyperlinked libraries / Michael Stephens --
Creation culture and makerspaces / Kristin Fontichiaro --
PART V: MANAGING INFORMATION ORGANIZATIONS --
Strategic planning / Lisa G. Rosenblum --
Change management / Ruth Barefoot --
Community resilience / Rebekkah Smith Aldrich and Michele Pavone Stricker --
Managing budgets / Sara F. Jones --
Managing human resources / Maureen L. Mackenzie-Ruppel, Bruce Haller, and Robert Goch --
The design thinking process / Rachel Ivy Clarke --
Managing collections / Wayne T. Disher --
Managing technology / Marshall Breeding --
Data management, analysis, and visualization / H. Frank Cervone --
Communication, marketing, and outreach strategies / Susan W. Alman --
Advocacy / Patrick “ذأ” سمممَ” --
PART VI: INFORMATION ISSUES --
Information policy / Paul T. Jaeger --
Information ethics / Martin L. Garnar --
Copyright and Creative Commons / Mary Minow and Liz Hamilton --
Information licensing / Celeste Feather, Sharla Lair, and Jill Grogg --
Open access / Heather Joseph --
Information privacy and cybersecurity / Cherie L. Givens --
Intellectual freedom / Deborah Caldwell-Stone --
PART VII: INFORMATION HORIZONS --
Career management strategies for lifelong success / Kim Dority --
Leadership skills for today’s global information landscape / Kendra Albright.
The transformative information landscape : what it means to be an information professional today / Sandra Hirsh, San José State University
Libraries and information organizations : two centuries of experience / Christine Pawley, University of Wisconsin-Madison
Information communities : defining the focus of information service / Karen Fisher, University of Washington; Anne Bishop, University of Illinois, Urbana-Champaign
Diversity, cultures, and equity of access / Patty Wong, Yolo County Library; Miguel Figueroa, Center for the Future of Libraries, American Library Association
Librarianship : a continuously evolving profession / Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc
Literacy and media centers in the 21st century : school libraries / Mary Ann Harlan, San José State University
The learning and research institution : academic libraries / Todd Gilman, Yale University Library
Community heart, anchor, and safe haven : public libraries / Kathleen De La Pena McCook, University of South Florida
Information centers : special libraries / Cheryl R. Dee, San José State University; Stephen Abram, Federation of Ontario Public Libraries; Lighthouse Consulting, Inc.; Deb Hunt, Mechanics' Institute San Francisco; Information Edge
Digital resources : digital libraries / Lisa Gregory, North Carolina Digital Heritage Center; Amy Rudersdorf, Digital Public Library of America
Expanding the horizon of the MLIS / Melissa Fraser-Arnott, Queensland University of Technology-San José State University (QUT-SJSU) Gateway PhD Program
Information needs : understanding and responding to today's information user / Heather O'Brien, University of British Columbia; Devon Greyson, University of British Columbia
Finding information : information intermediation and reference services / Michelle Holschuh Simmons, San José State University
Organizing information : technical services / Sylvia D. Hall-Ellis, San José State University; Colorado Community College System
Accessing information anywhere and anytime : access services / Michael J. Krasulski, University of the Sciences
Teaching users : information & technology literacy instruction / April D. Cunningham, Palomar College; Stephanie Rosenblatt, Cerritos College
User experience / Aaron Schmidt, Library User Experience Consulting
Hyperlinked libraries / Michael Stephens, San José State University
Creation culture and makerspaces / Kristin Fontichiaro, University of Michigan
Infinite learning / Paul Signorelli, Paul Signorelli & Associates
Management skills / Janine Golden, University of Southern California
Managing budgets / Sara F. Jones, Marin County Free Library
Managing personnel / Cass Mabbott, University of Illinois, Urbana-Champaign
Managing facilities / Paul Glassman, William Paterson University
Managing collections / Wayne T. Disher, San José State University
Managing technology / Marshall Breeding, Independent Technology Consultant
Managing communications, marketing, and outreach / Christie Koontz, Florida State University; San José State University
Demonstrating value : assessment / Cheryl Stenström, San José State University
Information policy / Kate Marek, Dominican University
Information ethics / Martin L. Garnar, Regis University
Copyright and creative commons / Mary Minow, LibraryLaw.com; Liz Hamilton, Dominican University
Information licensing / Celeste Feather, LYRASIS; Maura Hadaway, LYRASIS; Tom Sanville, LYRASIS
Open access / Heather Joseph, The Scholarly Publishing and Academic Resources Coalition (SPARC)
Analog and digital curation and preservation / Katherine Skinner, Educopia Institute
Information privacy and cybersecurity / Cherie L. Givens, San José State University
Intellectual freedom / Barbara M. Jones, Office for Intellectual Freedom, Freedom to Read Foundation, American Library Association
Career management strategies for lifelong success / Naomi House, INALJ.com
Global learning networks / Jan Holmquist, Guldborgsund Public Library
Leadership for today and tomorrow / Carol H. Sawyer, University of La Verne.